9.00

Opening Address: Tony Roberts, Deputy Director-General, Department of Environment and Science

9.20

Keynote: The Future of Recycling
Mike Ritchie, Managing Director, MRA Consulting Group

10.00

Panel: Australian Recycling - From Crisis to Opportunity
Mike Ritchie, Managing Director, MRA Consulting Group
Craig Reucassel, Presenter, War on Waste
Leonie Green, Head of State and Territory Operations, The Smith Family
Cosmin Puia, Supply Chain Manager, Good Samaritan Industries
Pete Shmigel, CEO, Australian Council of Recycling

10.30

Session: The War on Waste
Craig Reucassel, Presenter, War on Waste

11.00

Morning Tea

11.15

Panel: How to Tackle the Fast Fashion Crisis – The Future of Fabrics
Graham Ross, Founder, BlockTexx and Kusaga Athletic
Ben Armstrong, Business Development Manager, Shred-X
Wendy Cameron, Group Head of Production, General Pants Group

11.45

Session: The Economics of Recycling - And How to Optimise Them
Pete Shmigel, CEO, Australian Council of Recycling

12.15

Session: Volunteers - Attract and Align their Aspirations with Yours
Gemma Rygate, CEO, The Centre for Volunteering

12.45

Lunch at Bazaar Marketplace, QT Gold Coast

1.45

Session: Commercially Innovative Charities of the Future
Richard Wood, Head of Retail, Australian Red Cross

2.15

Panel: Innovation - Customer Focus and Product Development
Peter Knock, Executive Director, Commercial Operations, St Vincent de Paul Society
John Knowles, CEO, Good Samaritan Industries
Sean Burgess, Regional Manager WA/SA/NT, Salvos Stores

2.45

Afternoon Tea

3.00

Panel: How to Entice Millions of Consumers to Start Op Shopping
Tamara DiMattina, Founder, Buy Nothing New Month
Barbara Gill, General Manager, Garage Sale Trail
Jacqui Dropulic, Vinnies NSW for National Op Shop Week

3.30

Session: Measuring Impact, Engaging Government and Unlocking Circular Economy Opportunities
Matt Allen, Executive Director, Zero Waste Network

4.00

NACRO Annual General Meeting
Voting for National Executive Committee

5.00

End of Day 1

7.00

Conference Dinner
Chiang Mai Thai, 5-19 Palm Avenue, Surfers Paradise

9.00

Keynote: The Future of Retail - Leveraging Existing Assets for Innovation & Growth
Peter Knock, Executive Director, Commercial Operations, St Vincent de Paul Society

9.40

Session: Understanding the Op Shop Customer – How to Grow Your Business
Brian Walker, CEO, Retail Doctor Group

10.10

Panel: Op Shop Strategy - Charity Growth in a Mainstream Environment
Brian Walker, CEO, Retail Doctor Group
Leigh Sellers, General Manager, Lifeline Retail Queensland
Richard Wood, Head of Retail, Australian Red Cross
Edwina Morgan, Head of Customer and Strategy, Salvos Stores
Jeff Antcliff, General Manager Retail, St Vincent de Paul Society VIC

10.45

Morning Tea

11.00

Session: Promoting the Multi-Billion Dollar Second Hand Economy Together
Laura Hill, Head of Advertising and Partnerships, Gumtree

11.30

Session: Naught Couture - Eco Chic for the Greater Good
Faye De Lanty, Eco Sylist, Salvos Stores

12.00

Session: Chain of Responsibility in Transport and Logistics
Tony Khoury, CEO, Waste Contractors & Recyclers Association of NSW

12.30

Lunch at Sunset Lounge, QT Gold Coast

1.30

Session: How to Combat Dumping at Charities - What Works and What Doesn’t
Bianca Gray, Manager Litter and Illegal Dumping Programs, Department of Environment and Science

2.00

Session: How to Win Government Grants and Tenders - Show Me the Money!
Bianca Williams, Grants Strategist, Strategic Grants

2.30

Panel: Government Funding - Key Components to Become Grant-Ready
Bianca Williams, Grants Strategist, Strategic Grants
Bianca Gray, Manager Litter and Illegal Dumping, Department of Environment and Science
John Hillier, Business Development Manager, Lifeline Retail Queensland
Louise Kennett, Manager Submission Writing, Lifeline Darling Downs

3.00

NACRO Chair’s Address
Matt Davis, NACRO Chair and National Director, Salvos Stores

3.30

Networking Drinks: Post Conference Networking

4.30

NACRO Annual Conference 2018 Concludes