2,500 charity op shops can help get your donations to Australians in need

The Facts

Charity Op Shops exist to raise funds to help others. We feed and clothe Australian men, women and children overwhelmed by life’s hardships.

Our members can be found here

Responsible Donating

Charities rely on the goodwill and immense generosity of Australians to donate the high quality clothing, homewares and other products that they are not longer using. Donating to NACRO member charities ensures that the proceeds of the re-sale of these products directly supports the community and welfare programs of the charities to help the most disadvantaged Australians.
In many cases, the charities also provide your donated goods to families and individuals in need, giving them away for those in dire need and who simply may not be able to afford them.

The work of charities assists tens of thousands of people in aged care services, education programs, emergency/crisis relief, home visits, hospital and health services, hostel accommodation, mental health services, suicide prevention counselling, medical research, prison visits and migrant/refugee assistance.

The overarching message from NACRO and all NACRO members is ‘Thank You’. Australians have shown themselves to be among the most generous donors in the world, with a deep sense of caring and wanting to make a contribution.

With that in mind, donors can really support the important work of charities by donating goods that charities are able to use or re-sell and understanding whether donations ‘count or cost’.

  • Charities gratefully accept any products that can be re-sold, but are burdened by 60,000 tonnes of unusable donations that cause them to spend $13 million on waste management every year. This is income diverted away from critical community programs.
  • Does Your Donation Count or Cost is a Queensland Government funded research document supported by UnitingCare that shows the cost of unusable donations on charities.
  • Charities unfortunately have to turn away donations that are ripped, stained or frayed as they (generally) do not have the resources to deal with them, and a good rule of thumb is to only donate products you would be happy to give to a friend or neighbour. Thank you.
  • What products do you have in your wardrobes, cupboards or in storage that you haven’t used for years?
  • What clothes or items would you like to donate as gifts to charities, to make way for new items you want or need?
  • What would you like to donate in order to extend the product stewardship of your past favourite items you no longer need, or would you like the proceeds of your lovingly used products go towards helping others in need?
  • Which are your favourite charities? Would you like to help communities in your local area, or those in need in so many different ways?
  • The answer to all these questions is ‘Thank You’. On behalf of all member charities, NACRO is deeply grateful for the support, generosity and donations of Australians – without you, they could not do their charitable works.

How to help

More than 76,000 Australians volunteer their time to support charity op shops

Complimentary Monthly Newsletter

The National Association of Charitable Recycling Organisations Inc. (NACRO) is the peak organisation that represents Australia’s charities and charity op shops.